All your client chats, unified in Slack.
Bridge WhatsApp, Telegram, and Discord into Slack—two-way, real-time, and fully searchable.
The Problem
Your clients live across different apps. Your team lives in Slack. Bitlink keeps both happy—no switching, no lost context.
Fragmented Conversations
Client messages scattered across WhatsApp, Telegram, and Discord while your team operates in Slack.
Lost Context
Important client discussions buried in different platforms, making follow-ups and handoffs difficult.
Duplicated Efforts
Team members switching between apps, repeating updates, and missing important client messages.
Slow Response Times
Delayed responses due to constant app-switching and missed notifications across platforms.
The Solution
Two-way, real-time mirroring between client apps and Slack. Reply once in Slack; Bitlink delivers it back on the client's original app.
Two-Way Sync
Messages flow seamlessly in both directions. Clients send from their preferred app, you reply from Slack—they receive it on their platform.
Real-Time Streaming
Near-instantaneous message delivery with sub-100ms latency. Your conversations flow naturally without delays.
Stay in Slack
Your team never leaves Slack. All client communications appear in dedicated channels with full context and history.
Scalable & Isolated
Each client gets their own channel (e.g., #client-company-dm). Easily add new platforms via our adapter architecture.
How It Works
Simple, reliable, and transparent communication bridging
📥 Inbound (Client → Slack)
- Listen for messages on WhatsApp, Telegram, Discord
- Capture message IDs and content
- Deduplicate and store in database
- Route to mapped Slack channel
📤 Outbound (Slack → Client)
- Listen in mapped Slack channel
- Identify target client and platform
- Format for destination platform
- Deliver reply back to client
See Bitlink in Action
Watch how seamlessly client messages flow into Slack and replies go back to the original platform
Client DM → Mirrored in Slack → Reply from Slack → Delivered back (<100ms E2E depends on platform)
Frequently Asked Questions
No. Clients continue using WhatsApp, Telegram, or Discord exactly as before. They don't even know Bitlink exists—it's completely transparent to them.
Yes. Just type your reply in the client's dedicated Slack channel (e.g., #client-acme-dm) and Bitlink automatically delivers it back to them on their original platform.
Near real-time. Message delivery typically takes less than 100ms, though this depends on the source platform's API speed. Most conversations feel instant.
Handled automatically. Bitlink deduplicates messages before forwarding them to Slack, so you'll never see the same message twice even if there are delivery retries.
Yes. Bitlink uses an adapter-based architecture. Adding support for new platforms (like SMS, email, or emerging chat apps) is straightforward and doesn't disrupt existing integrations.
All messages are encrypted in transit and at rest. We only store the minimum metadata needed for deduplication and routing. Your client conversations remain private and secure.
Bitlink queues incoming messages during outages and delivers them once Slack is back online. Your clients can still reach you, and no messages are lost.
About BitBash
BitBash builds practical, high-impact software and automation solutions for teams that ship. We focus on solving real workflow problems with elegant, reliable technology that just works.
Learn more at bitbash.devGet Started with Bitlink
Ready to unify your client communications? Let's talk about your specific needs.